IT Support & Admin Assistant
- With
- RAK Security Services LLC
- Period
- Nov 2020 — Present
- Location
- Ras Al Khaimah, UAE
Role scope
Deliver day-to-day IT support and administrative operations across office systems, records, reporting, and management follow-up.
- Improve recurring office workflows through Excel, data cleanup, PowerShell automation, and personal internal software tools.
- After local validation, remotely audited 12 office workstations through a fleet controller and produced structured, integrity-verifiable evidence packages.
- Implemented and locally tested encrypted controller-state backup and isolated recovery; production recovery has not been required.
- Support Windows workstations, office software, printers, connectivity, application setup, updates, and basic system administration.